If you as an investor or an entrepreneur want to jump into the world of cabs and online taxi booking app and compete with the varoius taxi apps, you must have features for your app.
We have listed Fuctionality of Taxi App
The basic layout of the online booking app must be interactive and impressive. All the features must be well-defined and should focus on serving the consumer well and keep in mind their requirements.
After the app is launched, a user guide which is well-defined should come up and get the user familiar with every aspect of the app. Also, it must guide the users to crucial mobile features, a guide should be UX rich.
The signup process should be easy and user-friendly. Let the user have the option to sign up using mobile no or email or even social media buttons, only asking for necessary details.
The next screen that they should see must be the cab booking space which will require them to fill out their destination and select the GPS to locate their current location.
A user should have the option to save a location that he/she travels to the most like their home and office for easy cab booking
When the user is booking the cab, they must be aware of the time the cab will take to reach them so that they can cancel it if its too far away.
If the rider wants to book a cab for a later time in the day when he/she is traveling to the airport to catch a flight, then they should have this feature. So, add the feature to schedule a cab and select the type for a future traveling plan later in the day.
After the cab is booked, the user must get the full details like cab no, driver name and most important price. A rate card should also be present so that the user knows how the charges were made.
The online taxi booking app must have a feature that calculates the price of the ride and let the users know before they say yes to the ride.
After the ride is completed the user should be asked about their ride experience and review so that you can serve them better in the future. This can be done by using a 5-star rating system, and a small optional review.
All the rides taken by the user in the past must be listed in a section with details about the pickup and drop location as well as price. This helps to deal with any problem that may come up in the future.
Since it is a new and people love discounts, have a referral system via which both the person who sends the referral and who gets the invite gets some cash off their rides. This will help engage new consumers and retain older ones.
To make the ride secure for the user, the app must include a feature that lets them share their ride details with some emergency contacts. Also, if some problem arises, there must be an emergency button to inform the contacts about your trouble.
Since this is still a new thing especially in India and developing companies, it must have a section that answers all the generic and simple questions that a new user may have also Implement chatbot for resolving users realtime issues.
These are the features that you must have if you’re planning to develop an online taxi booking app. This industry is booming, and the need for taxis never decreases, so with a brilliant app and safe traveling, you can too achieve success in this industry.